The Knowledge Base is a great tool to use to find answers to questions without creating a ticket.
Using the Knowledge Base is a fast and convenient way to acquire answers to questions without submitting a support ticket. Search the Knowledge Base before you submit a ticket as your answer may already be there. This saves time for you and the guys at support.
Check the Knowledge base now:
http://www.johnthornhillmasterclass.com/support/index.php?_m=knowledgebase&_a=view
Thank you.